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I honestly do not recall ever having a better customer experience than was realized with All-Mont Garage Doors today. The spring on one of my garage doors had broken earlier this week. I went online… Read more I honestly do not recall ever having a better customer experience than was realized with All-Mont Garage Doors today. The spring on one of my garage doors had broken earlier this week. I went online and filled in a service request form. My cell phone rang less than five minutes after completing the form. I was asked if today would work for the replacement to be installed. When I confirmed, the All-Mont service technician was at my door within an hour of my initial enquiry. Incredible service!
THE WOW FACTOR!
I am very happy to report that the Sales, Service and Installation of our new Garage Doors from All-Mont Ltd. in Orangeville have exceeded our expectations! Brenda and Emily in the Office are so… Read more I am very happy to report that the Sales, Service and Installation of our new Garage Doors from All-Mont Ltd. in Orangeville have exceeded our expectations! Brenda and Emily in the Office are so wonderful and Frank is amazing with his vast experience of the Products and Installation requirements. His Install Team of Jeff and apprentice Braydon were very friendly and extremely knowledgeable as well. Their attention to detail was "spot on"! I would HIGHLY RECOMMEND All-Mont Ltd ... 10 PLUS PLUS!
Installed product:
Acadia 138 Classic XL Garage Doorfake lifetime warranty - would never recommend
25 year old door rusting apart, tried to claim lifetime warranty here is the response; no thanks: The warranty is a pro-rated life time warranty and since the door was originally installed in 1997 the…
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25 year old door rusting apart, tried to claim lifetime warranty here is the response; no thanks: The warranty is a pro-rated life time warranty and since the door was originally installed in 1997 the cost of the section reflects that. Section cost $764.10 and Labour charge for us to install $125.00 + applicable tax.
Again as per my note the White of your current door is no longer available as well so the new section will not be an exact match to the existing white.
Company response:
We are sorry to hear you are not satisfied with the manufacturers limited lifetime pro-rated warranty that came with the garage door in 1997. We as the installation company do not control the warranty laid out by our manufacturers. The warranty information from Garaga is very clear and there is no question when read that it is a pro-rated warranty.Excellent service
What a great experience to deal with everyone and the final product is amazing. Well done and thank you all
Company response:
Thank you Terry, we are pleased to hear you are happy with the final product.Installed product:
Acadia 138 Classic XL Garage DoorGreat product and service
Everything was easy from start to finish with All-Mont! They sell a quality product, were on time with installation and the customer service is great!
Company response:
Thank you Lisa! Your new door looks amazing.Installed product:
Standard+ Shaker-Flat XL Garage DoorGreat quick response time and excellent service
Had an issue with one of my Chamberlain openers Thursday of the Easter weekend. Left a message Thursday afternoon, call was returned first Monday post the long weekend. Service next day and it was… Read more Had an issue with one of my Chamberlain openers Thursday of the Easter weekend. Left a message Thursday afternoon, call was returned first Monday post the long weekend. Service next day and it was done quickly, professionally and very reasonably priced. No hesitation to recommend. I rated professionalism of sales advisor and quality of product 4 stars because they really were not applicable. Professionalism of installer and experience were rated 5 stars as this were the key factors.